Outside, Spa Experience has an unprepossessing show window with a trashy-looking large neon sign in hot pink and lime green.
Once inside, the first impression is also less than ritzy. The lobby area is rather empty-looking, with a very plain front desk, beside which are a couple of functional cork boards. The walls and front desk are both painted turquoise. It is a different matter in the working areas of the health club, which seem well equipped. There is a work-out room with plenty of equipment, and a large attractive pool.
Besides these common areas, there are offices for the staff. One of these is Dr. Jurgen, who includes Norma Dean among her patients. She has been away; and her other patients urgently await her return. When she does, Nick realizes that she is a vampire. She has been giving her patients injections of her blood; and their odd behaviour has been the result of her failure to administer their next dose on time.